FAQs

1. What makes your crocs different from others in Pakistan?

Our crocs are crafted with premium Ethylene-Vinyl Acetate (EVA) foam, tested for Pakistan’s extreme weather. They’re lightweight, odor-resistant, and feature anti-slip soles perfect for monsoon streets and rugged terrain. Plus, our designs blend global trends with local flair!

2. How do I choose the right size?

We offer true-to-size fits, but check our [Size Guide] for exact measurements. Pro tip: If you’re between sizes or prefer a roomier fit, go one size up!

3. Do you deliver nationwide?

Yes! We ship to all cities across Pakistan via trusted couriers (TCS, Leopards). Karachi/Lahore/Islamabad orders arrive in 2-3 days; remote areas take 5-7 days.

4. Can I return or exchange my order?

Absolutely. If your crocs don’t fit or have defects, initiate a return within 7 days of delivery. Conditions apply: unworn, original packaging.

5. Are these crocs suitable for diabetic feet?

Yes! Our soft, cushioned footbeds reduce pressure points, making them ideal for diabetic comfort. Many customers with foot concerns swear by our designs!

6. How do I clean my crocs?

Hand-wash with mild soap and water. Avoid direct sunlight to prevent fading. For stubborn stains, use a soft brush.Never machine-wash!

7. Do you offer bulk/wholesale orders?

Yes! Schools, hospitals, and businesses get special discounts on bulk orders. Email info@jeevay.pk for custom quotes.

8. Are your materials eco-friendly?

We use non-toxic, recyclable EVA and minimize plastic in packaging. Our goal: zero-waste production by 2025!

9. Why do your crocs not smell like other brands?

Thanks to antibacterial foam and ventilation ports, our crocs stay fresh even after 12+ hours of wear. No more “stinky shoe” shame!

10. How can I track my order?

After checkout, you’ll get a tracking ID via SMS/email. Use it on our website or the courier’s portal for real-time updates.